Grand Hotel Sunderland - Sunderland (Tyne and Wear)

Units with seaview. Hot drinks at main bar, first-rate service.

English breakfast offers lots of delicious food choices. The rooms are perfect little and functional with a kettle and an iron.

The hotel provides an excellent service.

Modern venue, with very clean pool and amazing location in the casual bar area. Nicely furnished and pet-friendly room with seaview, patient staff. Variety of outstanding food for meals...

The lake view and the location. The Internet was very good.

I couldn't open the windows in my room and I didn't have a fridge either.

Very good location directly at the beach.

Breakfast is very poor in terms of price-performance ratio and does not suit the hotel category.

The place was relaxing and quirky, with its accommodating staff from another staff member. The room was fashionable and had amazing views of the sea. Location: the hotel was so close to comfortable restaurant overlooking the sea....  

It's a dream location. The staff is very friendly and helpful.

The room wasn't really soundproof and there was a lot of noise from other guests.

The room wasn't big, but it had an absolutely insane king-size bed. Haven't slept so well in a hotel in a long time. Thumbs up

Spacious room with a large TV and comfortable king-sized bed.

Wi-Fi was only free in the lobby and bar areas, not in the rooms.

verey helpful staff, good location wonderful views of the sea.

Beds at the 'Superior' room where we were relocated were very comfortable and the room was large

The room booked was 'Delux', but we were given a small twin room at arrival which had nothing similar to the large room at the photo when I booked it. We checked in around midnight, so I addressed this next morning. I was advised that the room I thought I was booking (and shown at the photo) was 'Superior Delux'. But, fortunatly, there were vacant Superior for the next night so we relocated. Breakfast was not of the level for 4 star hotel, it was just chip standard full English. There were no yogurts, no salmon, 3 chip cheeses and 3 chip meats. Water for tea was served in cattles where coffee was previosly, disgusting. We had to wait 10 minutes for our eggs to be fried! On the next morning we waited another 10 minutes for the same, but eggs came overcooked, almost solid! So if you are dreaming about relaxing weeked at the sea side, this not the place for it!

Large room, beautiful view to the sea, room equipment in order (but no minibar). Free parking.

W-LAN is free only in the public areas of the hotel, but not in the room. only for. Breakfast buffet is rich, but quality is average. Room service (tidying up, bedding up) was rather careless, partly only in the afternoon.

The comfort of the bed in the room it was excellent. Great size and my son had a double sofa bed for himself. The pool facilities excellent we used them everyday. The staff we all very friendly...  

Very ideal in location convenient to all modes of transport, very clean and hospitable staff and children enjoyed the leisure facilities.